Privacy Policy and Terms of Use – Homesick Candles

Privacy Policy and Terms of Use


PRIVACY POLICY

This Privacy Policy ("Privacy Policy") is designed to help you understand how Scroll Commerce, LLC and its affiliated brands, including HomesickCandles.com or Homesick Candles ("Homesick Candles", "we" or "us" ) collects and processes the information that you share when you use this and any of our websites (together, the "Site").

 

Before submitting information to the Site, please review this Privacy Policy carefully. By using or accessing the Site, you accept the practices described in this Privacy Policy. If you prefer that we not collect and process information about you, please do not provide it to us and do not access the Site.

 

 

INFORMATION WE COLLECT

We collect the information that you share with us, including:

  • Personal Information:"Personal Information" is information that can personally identify you, such as your name, email address and telephone number. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Service. Personal Information that we collect depends on how you use the Site. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Site; and
  • General Information:When you visit the Service, we may collect various categories of general non-personal information ("General Information"). General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and specific pages accessed during your visits to the Service.

Registering for the Site

If you register to use the Site or place an order on the Site, we may collect Personal Information including your name, email address, telephone number, credit card number, billing address, proof of identification and physical mailing address. By providing this information, you agree that Homesick Candles may communicate with you via email.

You may also register for the Site using another service, such as Facebook. If you create your Homesick Candles account by connecting through another service, you are authorizing us to use public information from that connected account to help complete your Homesick Candles profile. Please remember that the manner in which the service uses, stores, and discloses your information is governed solely by the policies of such service. We recommend that you review the terms and policies of that service, including its privacy and data gathering practices. Homesick Candles shall have no liability or responsibility for the privacy practices or other actions of any third party service provider or any other third-party site or service that may be enabled within the Service.

You may review, update, or modify your account information, including profile and contact information, at any time by logging into your Homesick Candles account. You may also permanently delete your account by contacting us n03e03hh@incoming.intercom.io.

 

SECURITY OF YOUR PERSONAL INFORMATION

Homesick Candles follows generally accepted industry standards for the protection of the Personally Identifiable Information that you submit, both during transmission and after receipt. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, although we strive to use commercially acceptable means to protect your Personally Identifiable Information, we do not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties.

 

CHILDREN’S POLICY

We do not knowingly collect any Personal Information from children under 18. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 18 has provided us with Personal Information, please contact us at n03e03hh@incoming.intercom.io.

 

COOKIES

Homesick Candles uses a browser feature known as a "cookie," which is a small text file number that is stored on your hard drive when you begin to navigate the Site. The cookies used by the Site do not contain any Personally Identifiable Information about you, but they may identify your specific computer. If you would like to disable cookies from Homesick Candles, please use the help function in your web browser to restrict cookies from the Site. If you block cookies from Homesick Candles, you may not be able to use certain functions or features of the Site.

Homesick Candles may also use cookies to track activity and click-through behavior to better understand Users' preferences and browsing habits, and to provide a more personalized experience while visiting the Site, and for more personalized e-mail alerts.

Homesick Candles may use third-party advertising services to serve Homesick Candles ads when you visit the Site and sites upon which we advertise (often referred to as "online network advertising"). This advertising technology uses information about your visits to this Site and the sites upon which we advertise (not including your Personally Identifiable Information) to serve Homesick Candles ads to you. In the course of serving Homesick Candles advertisements to you, a unique third-party cookie may be placed or recognized on your browser.

 

Third Party Features

 

The Service also may include an activity feed, social media buttons and widgets, such as the Facebook "Like" button or the "Share This" button. These features may collect and display your Personal Information, your IP address and the page you are visiting on the Service and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Service and your interactions with them are governed by the privacy policy of the third party that provides the feature.

 

Third-Party Links

 

We may provide links to third-party websites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.

 

COLLECTION AND USAGE OF YOUR INFORMATION

Except as specified in this Privacy Policy, Homesick Candles does not rent, sell, trade or disclose your Personal Information to third parties without your prior explicit consent. Homesick Candles may, however, use, process and disclose Personal Information to:

  • send information to customers about their orders;
  • fulfill your orders;
  • process and collect your payments;
  • send you promotional marketing material about Homesick Candles's company and affiliates;
  • customize, analyze, adjust and improve the Service to better meet your needs;
  • execute a sweepstakes, contest or other promotion;
  • enforce Homesick Candles's agreements with you;
  • provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, and other policies;
  • prevent fraud and other prohibited or illegal activities; and
  • comply with potential requests of law enforcement or data protection agencies.

When possible, General Information may be combined and/or linked to Personal Information, in accordance with the purposes specified above.

 

We may use your General Information and deidentified Personal Information to prepare anonymized, aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you.

 

Third Party Service Providers

Homesick Candles employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.

 

Acquisition of Homesick Candles

Information about customers is considered an asset of Homesick Candles and, as such, may be transferred to another company as part of a merger or acquisition.

Information for Marketing Purposes

To provide you with information about products and services that may be useful to you, we may on occasion send promotional emails or mailers to you for marketing purposes.

 

RETENTION OF PERSONAL INFORMATION

Homesick Candles retains Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

 

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES

Modifying or Deleting Your Personal Information

 

If you would like to modify or delete your Personal Information, please contact us at help@hrice.com with clear instructions about what you would like to be modified or deleted. We will respond to your request promptly.

 

Changing Your Subscription Preferences

If you tell us that you do not want us to use your Personal Information to contact you, Homesick Candles will respect your wishes. You may request any change to your subscription preferences by contacting us at

n03e03hh@incoming.intercom.io.

 

You may also instruct Homesick Candles to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. Homesick Candles may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with Homesick Candles or using the Service, you may continue to receive communications from Homesick Candles to any name and/or email address not specified in your opt-out request.

 

INFORMATION FOR VISITORS FROM OUTSIDE OF THE UNITED STATES

The Service is hosted in the United States. If you are visiting the Service from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Service, you consent to transfer of your information to our facilities as described in this Privacy Policy.

 

INFORMATION SECURITY

We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the Site (including the software, applications and services provided on the Site) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.

When you send or otherwise transmit your sensitive information (such as your credit card number) to or though the Sites, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".

 

Please understand, however, that it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of the Site and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Site. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Site will be used in the manner described in our Terms of Use. Please do not use the Site if you do not agree to the terms and conditions described in this Information Security section.

 

If you have any questions about security of the Site, please contact us here.

 

 

CHANGES TO OUR PRIVACY POLICY

We may occasionally update this Privacy Policy to reflect changes in our practices. When we post modifications to this Privacy Policy, we will revise the "Last Updated" date at the top of this web page. The modified Privacy Policy will be effective immediately upon posting on the Service. Your continued use of the Service after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it. If we make any material change, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Service prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

QUESTIONS ABOUT OUR PRIVACY POLICY

If you have questions about this Privacy Policy or Homesick Candles generally, please contact us at n03e03hh@incoming.intercom.io. You can also send us physical mail to:

Product Labs Inc
C/O Auxiliary Storefront
150 West 22nd Street
New York, NY 10001